Request a Withdrawal From Your Balance
When you are ready to move winnings out, the withdrawal flow mirrors the deposit path — open the cashier, select Withdraw, and choose the account you want funds sent to. We route payouts via DuitNow, FPX, or back to the same e-wallet you deposited with, keeping the money on rails you already trust. Before your first withdrawal goes through, we will ask
you to complete a verification step that links your account identity to the payout destination — this is a one-time process that protects your balance from unauthorised requests.
- Open cashier and select Withdraw — From your account dashboard, tap the cashier icon, choose Withdraw, and you will see your eligible payout channels listed in ringgit.
- Pick your payout destination — Select DuitNow, FPX, or your registered e-wallet — Touch 'n Go eWallet, Boost or GrabPay — as the receiving account for your funds.
- Enter the amount and submit — Type in the RM amount you want to withdraw, double-check the destination details on the summary screen, then submit your request.
- Verification and release — If your account is already verified, the request moves to processing. First-time withdrawals trigger a KYC step — complete it once and all future requests go straight through.